If the problem persists, switch your decoder off at the wall, unplug it and then switch it on again.” Fine-tune the TV. … If the problem persists, change the UHF setting and retune the TV. If the problem then still persists please bring you decoder in for testing.
similarly, What causes DStv to freeze?
Poor signal strength and/or quality is the main reason why some DStv channels are not working on your decoder or your picture freezing/loss of sound. In most cases, it is the misaligned satellite dish that causes the problem. Remember, an LNB that is out of alignment can also cause this problem.
on the other hand, How do I get rid of black screen on DStv?
It happens, just swith it off at the wall for 30 seconds, aswitch on, allow it to reboot and rescan. Just follow the prompts and press ok. In a few minutes it will be back.
also, How do I reset my DStv sound? Press the Blue DSTV button -> Settings -> User Preferences -> Video and Audio -> Audio out should equal to Fixed instead of variable. All the best.
How do I reset my DStv?
How to reset DStv after payment
- Send an SMS with the word RESET accompanied by your smartcard number to 30333.
- You will receive a confirmation message informing you that your request is being processed.
- Check after a while if the channels are available.
How do I reset my DStv Explora without the remote?
Process of how to reset DStv decoder without remote
First, unplug the power button from your decoder and ensure it is completely turned off. You can check for this by ensuring all its lights are turned off, and none is blinking. Turn it back on and press the reset button on your decoder.
How do I fix a corrupted DStv Explora decoder?
Press and hold the power button on the front of your decoder. Insert the power cable, and don’t let go of the power button as your decoder powers up. It will bring up the word “CODE,” and to repair the corruption, press P-P+P-P+ on your remote.
How do I troubleshoot my DStv Explora?
How To Fix Dstv Decoder Not Powering Up
- Turn off the decoder and switch off the power source.
- Remove the power cord from the decoder.
- Unplug all peripherals plugged in.
- After 10minutes, reconnect the power cable and see if the DStv decoder is powering up.
Why is sound not working on TV?
Temporarily unplug all the TV connection cables and reboot the TV set. Sometimes, temporarily unplugging the connected cables might help resolve your TV no sound issue. This temporary reset works to clear the short-term memory of the television, and also helps to resolve some other issues.
How do I reset my DStv decoder without the remote?
Process of how to reset DStv decoder without remote
Turn it back on and press the reset button on your decoder. It is marked and located on the front panel, making it very hard to miss. While you press the button, use your phone to dial the reset prompt from Multichoice.
How do I reconnect my DStv without paying?
If your DStv account is suspended, for any reason, and you have a running subscription, you can contact DStv customer care for reconnection without paying any money or fee.
What happens when I reset my DStv decoder?
What Happens When You Reset Your DStv Decoder? When you reset your DStv decoder, all the previous setup on your receiver are restored to the default settings. This means if you have made any changes to your decoder menu, then all those settings will be deleted and restored to the factory settings.
How do I know if my DStv is paid?
There are several ways you can check your balance:
- View your account balance by logging into Self Service or using our mobile app.
- Dial *120*68584# and follow the prompts.
- Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.
Why does my remote not change channels?
Remote will not change channels or turn on the TV. Batteries are low, dead, or inserted incorrectly. Verify the batteries are inserted in the correct direction. … If the box turns ON or OFF, then install new batteries in the remote and try again.
How do I fix missing channels on DStv?
What to do when some DStv channels are not working
- First, check the DStv signal strength and quality. …
- Check for joints along the DStv signal cable that are not properly connected.
- Check the alignment of the LNB. …
- Align your satellite dish properly.
How do I reset my DStv Explora decoder?
How to reset your DStv decoder
- Press the blue “DStv button” on your remote control.
- Then use the right arrow on the remote control to go to “Settings“.
- Use the down arrow to go to “System Settings“.
- Now use the right arrow to go to the next menu and select “Reset Decoder Settings“
How do I restore my DStv after factory reset?
Press “RESET” and the standby button on your decoder at the same time. The letters “DL” will appear on your Dstv decoder panel. Press and hold the TV/AUDIO button and your P+ button at the same time when the “DL” appears. Continue holding and pressing those buttons till “DONE” is displayed on the screen.
What to do if decoder stops working?
Unplug the power cord from the decoder for at least 10 minutes. Disconnect every external input devices such as USB drives and the smart card. Now reconnect only the power cable and see if your decoder boots fully this time around.
How do I fix my DStv glitch?
Follow these steps:
- First, check the DStv signal strength and quality. …
- Check for joints along the DStv signal cable that are not properly connected.
- Check the alignment of the LNB. …
- Align your satellite dish properly. …
- Also, check if your satellite dish is not obstructed by trees and buildings.
How do I know if my LNB is faulty?
LNBs can degrade over time, particularly in locations exposed to extreme weather conditions; signs of a faulty LNB include missing channels, video pixilation, signal drop-out during heavy rain or a complete loss of signal.
Can a bad HDMI cable cause no sound?
Common problems that may be signs or symptoms of a bad HDMI cable include: “Shooting stars” or sparkling in the picture. … No picture or intermittent picture. No sound or intermittent sound.
How do I get sound back on my TV?
How to Get the Sound Back on My TV
- Point your remote control at the TV and press the “Mute” button. …
- Press the remote’s “Increase Volume” button and see where along the volume meter the TV’s current volume is set.
Why is my dish volume not working?
Most audio issues occur because either the volume is too low or the audio has been accidentally muted. Try pressing the mute and volume up buttons on your remote to verify that the audio is set correctly. If you have surround sound, be sure your speaker is turned on and turned up.
Don’t forget to share the post !
